Refund policy
At O5 Gear, we want you to actually like what shows up. If we got it wrong, we’ll make it right.
We offer refunds or replacements for:
- Items sent incorrectly
- Damaged or defective products
Requests must be made within 30 days of the purchase date. Email info@o5gear.com with your order number and a photo of the issue. No return shipping needed — a photo is enough.
On sizing: every item is printed to order, so we can’t accept returns for fit. Check the Sizing page before you order — measure a shirt you already own and match the chest column. If you’re between sizes or unsure, email me first. I answer these myself and I’d rather spend two minutes than have you stuck with the wrong shirt.
For best long-term results, follow the care instructions on the Washing page.